This blog provides details on troubleshooting an App Volumes environment using the App Volumes logs.
Here are the log files that you can look at in order to troubleshoot:
- App Volumes Manager logs
- App Volumes Agent log files
App Volumes Manager logs :
The App Volumes Manager log files are:
These log files are located at C:\Program Files(x86)\CloudVolumes\Manager\Log on the App Volumes Manager server.
Here are the details about Production and SVManager logs:
Here is a description of the main modules to search for in the production.log file.
- RADIR : RubyActiveDIRectory classes – Responsible for AD connection
- Cvo : App Volumes logic classes
- RvSphere : RubyvSphere wrapper classes
- SQL : Database queries (Default logging captures only errors. Debug logging captures queries and errors)
- PowerShell : App Volumes PowerShell interface classes
- NTLM : App Volumes NTLM handler
The svmanager_server.log file captures App Volumes Manager server actions. You can correlate these actions with the Agent log files by checking time stamps from both the server and agent logs. The svmanager_server.log file also captures information relating to the App Volumes infrastructure.
App Volumes Agent log files :
The App Volumes Agent log files are:
- svcapture.log – “This log file is present only on a capture machine”
Locations for Agent log files :
In releases earlier than App Volumes 2.9, the App Volumes Agent logs are located at C:\Windows on the Agent machines. The svcapture.log file is also located at C:\Windows , on the capture machine.
“For App Volumes 2.9 and later, the Agent log locations have changed”
The svservice.log file is located at C:\Program Files (x86)\CloudVolumesAgent\Logs on the Agent machines.
The svcapture.log file is located at C:\Program Files (x86)\CloudVolumesAgent\Logs on the capture machine.
Here are details on the Agent log files:
- What is VMware App volumes?
- VMware App Volumes Components
- System Requirements for App Volumes?
- VMware App Volumes documentation
- VMware App Volumes, Installation & Configuration
- VMware App Volumes – How to Create a New App Stack?
- VMware App Volumes – How to Assign and unassign an appstack?
- VMware App Volumes – About Writable Volumes?
- VMware App Volumes snapvol.cfg – Explained
- Introducing VMware AppVolume 3.0 and whats new ?